With E-Commerce evolving exponentially, it’s evident that every store owner wants to be ahead in terms of customer support services. Not just the time of response given to the customer but the look and feel of the support system, the mechanism of creating support tickets, time required to find a place to connect to support system and so on.
While FreshDesk has always been a good support system, it’s free plans seem to be quite restricted in terms of how look and feel of the help desk can be controlled. NopCommerce too doesn’t provide any inbuilt support system. That’s when we decided to create our own FreshDesk plugin for our very own website Zapkee.
With little modifications, we would like to put the plugin for community so that they can also utilize the power of FreshDesk right on their NopCommerce website.
The plugin is available for download for FREE. No registration is required for download. However, the plugin works uninterrupted for only 15 days after first installation. A purchased license will remove this restriction.
Because custom support is the most important aspect of any E-Commerce, Roasted Nop FreshDesk is going to be one of the best customer experience you’ll be able to give to your customers.
Do check the plugin and leave your feedback.
Team Roasted Bytes